Delivery Times

The time from placing an order to receiving your goods in mainland UK will be between 2 and 4 days, as we have to process, pick, pack and arrange a carrier to collect and deliver your order.  Please typically allow at least another day if you place an order during a weekend.  You are welcome to telephone 0141 420 1122 to discuss your estimated delivery date for a particular order.  All shipping prices listed below include VAT.

Pallet Shipping Rates

Orders up to £190:

London & Highlands £50; Ireland & Northern Ireland £99; all other mainland UK areas £40. Customers out with mainland UK will be asked to telephone for carriage charges before they complete their order.

Orders over £190:

Free delivery to UK mainland except London & Highlands £25; Ireland & Northern Ireland £75. Customers out with mainland UK will be asked to telephone for carriage charges before they complete their order.

*Exclusions

The above shipping rates apply to orders of Tiles only, or tiles with Adhesives, Grouts, Chemicals or Accessories.

If Adhesives, Grouts, Chemicals or Accessories are ordered on their own, with no tiles, they will incur a delivery charge when the total order is UNDER or OVER £190.00. Please contact 0141 420 1122 to arrange a delivery. 

Delivery Guidelines

Due to insurance and health and safety regulations we are unable to transport goods into a customer’s property. We will endeavour to deliver to the nearest accessible location. If goods are delivered on a pallet, the pallet will be offloaded from the delivery vehicle and left as close as possible to the delivery address without being split down by the delivery driver. Whilst every effort will be made to deliver your product to the nearest available delivery point, hazards or obstructions e.g. steps, uneven or gravel paths or driveways may necessitate the delivery being made to an alternative location nearest to the delivery address.

Chat with us!